Terms and Conditions

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Hilliard Home and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Hilliard Home believes that customer conduct violates applicable law or is harmful to the interests of Hilliard Home and its subsidiaries.

Shipping & Delivery
Hilliard Home ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Hilliard Home ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Return Policy
We certainly hope you will love the products you ordered. But we know sometimes there can be unforeseen difficulties that may require you to make a return. In the event you have to return an item. Damaged item...Email us within 24 hours of receiving your merchandise. We will then file a damage claim immediately and arrange the freight carrier to pickup the item as soon as possible. You will need to send a photo of the item and the box it was shipped. Be sure to show the damages in the photo. send to info@hilliardhome.com You will receive a new item as soon as possible. Other Reason...You may return items within 48 hours of receipt upon Email notification within that period. Please email info@hilliardhome.com for a return authorization code. Be sure to include the authorization code on the outside of the box.